Phenomena S2 E8: Money
Is understanding young people the key to building better relationships between financial institutions and consumers?
The Ethical Dilemma
Most people end up making suboptimal investment decisions. But is automation the answer from an ethical point of view?
How Not to Design a Financial ‘Super App’
Financial companies need to understand their customers, their social worlds, and their relationship to money to make “super apps” work in the long term.
‘Stability’: Dissecting Banking’s Next Big Bet
As banks took to increase profit by introducing digital self-services, some of these tactics may also weaken existing relationships with customers.
FT Adviser: Lessons From The World Of Gaming To Improve Financial Literacy
Despite an influx of poor ‘gamification’ elements in financial products, video games can offer key lessons for improving financial literacy.
Financial News: Banks Are Missing The Human Touch
ReD conducted an anthropological study to answer the simple question: how do people relate to their money?