Our 2021 list of favorite books includes a wide range of fiction and nonfiction.

As companies roll out haptic technology that mimics the sensation of weight and touch of real objects when handled in virtual space, it’s important we keep the technology in the background to ensure our hands, and humans, can learn, collaborate, and shine on their own.

What the leisurely class seeks is heritage, a piece of history they can own and flaunt before their peers.

Despite a flurry of store closures, is brick-and-mortar retail on the verge of a post-pandemic comeback?

In this article for Slate, the authors provide lessons learned from original ethnographic research of QAnon ‘formers’.

Most people end up making suboptimal investment decisions. But is automation the answer from an ethical point of view?

The biggest impact of Covid-19 on people’s financial wellbeing is not that money has become more digital. It’s their longer-term financial uncertainty.

Financial companies need to understand their customers, their social worlds, and their relationship to money to make “super apps” work in the long term.

In this EPIC blog, Mikkel Krenchel makes the case for businesses to see their communities and make sense of their social worlds.

A conversation with the CEO of Karo on how he made his healthcare company more human-centric.

How getting fans wrong led to chaos in European football, and what we have learned about getting fans right.

Getting #mobilityasaservice ‘right’ is an ever-evolving challenge for cities the world over. How do mobile disrupters go wrong when they think of cities as hardware searching for software?

It's common practice for brands to assess themselves against industry competitors. But what happens when a company asks consumers to assess their brand?

As banks took to increase profit by introducing digital self-services, some of these tactics may also weaken existing relationships with customers.

With covid-19 lockdowns, more Americans feel they have more agency over, and less structure to their time; they are reluctant to return to old routines. This is leading to key shifts in meaning and practice that more companies need to tap into to succeed in a post-pandemic world.

This new phase of the pandemic is characterized by cautious optimism coupled with extreme volatility and imperfect information. In this context, business leaders are under pressure to make quick decisions that will have major implications for their businesses in the coming years.

Any brand seeking to be relevant in the current cultural landscape must understand what it means to be a gamer.

While China is ever more in the spotlight and speculation grows around how the pandemic will shift our world order, we are interested in how behaviors and values are evolving and mutating. How have, for example, habits and social interactions changed – and which changes are likely to persist?

During COVID-19, many people are searching for meaning in literature set during times of war, disease, and dystopia. Jonny Lowndes shares insights gleaned by reading by Virginia Woolf and Charlotte Perkins Gilman.